Purchase the ticket to download or watch online by pressing on the "Download" button on the film page. Got a ticket? Go to Download Film Now to download or screen film online. If you closed the browser window before an automatic redirect to the ticket number or lost your ticket number, please contact us. We can answer your e-mail during the hours of 8:00 AM and 8:00 PM US Eastern Standard Time.

Streaming is available for 72 hours (3 days) after purchasing or you can download the film on your computer to watch it anytime offline.

How to Download Film

Mac users

• Safari Browser

CLICK on video while holding down CONTROL key (CONTROL-CLICK)

Select "Download Video As"

• Chrome Browser

CLICK on video while holding down CONTROL key (CONTROL-CLICK)

Select "Save Video As…"

• Firefox Browser (*version 34 or newer)

CLICK on video while holding down CONTROL key (CONTROL-CLICK)

Select "Save Video As…"

PC users

• Firefox for PC

Right-click on the video

Select "Save Video As…"

• Chrome

Right-click on the video

Select "Save Video As…"

General technical requirements:

Streaming video on i-Pad or i-Phone requires iOS 6.0 or newer and a High Speed Internet access via Wi-Fi for smooth playback. Install Google Chrome to watch movies instantly on your Android tablet.

To download films you will need a Mac or PC computer. You will not be able to download directly on your i-Pad, i-Phone or other mobile phones and tablets. If you would like to watch downloaded film on your iPad offline, you can download the film on your Mac or Windows computer, add the film to your i-Tunes Library and sync your iPad.

How to add .mp4 to i-Tunes on your computer:

Open i-Tunes. From the File menu, select Add to Library and add the downloaded movie.

Select films are available with non-English subtitltes for QuickTime Player, Apple i-Tunes, i-Pad or i-Phone.

We are updating our most recent films to Full High Definition 1080p. If you are using an older Windows system or an older Mac, your computer might not meet the minimum system requirements to play Full High Definition correctly, in which case we recommend that you download the Standard Definition or High Definition 720p version of the film.

High Speed Internet or broadband connection free of download throttling is required for a successful download. The time required to download will vary, depending on the speed of your Internet connection. Connections via Mobile phones' Hot Spots and Mobile routers are NOT recommended for downloads. Find out the Speed Index Results of your Internet Service Provider as reported by Netflix.

To watch a downloaded movie on your Mac or PC you will need QuickTime Player (Free for Mac or Windows) or iTunes (Free for Mac or Windows).

Windows PC users also were able to watch a downloaded movie on Windows Media Player.

VLC VideoLan Media Player (Free for Mac or PC) recommended for users who have Codec issues  on QuickTime Player (older PC) and for all Linux (PC) users.

How do I download a film from this site?

Download and Watch Online tips and troubleshooting:

Basics:

How to Download Film

Mac users

• Safari Browser

CLICK on video while holding down CONTROL key (CONTROL-CLICK)

Select "Download Video As"

• Chrome Browser

CLICK on video while holding down CONTROL key (CONTROL-CLICK)

Select "Save Video As…"

• Firefox Browser (If you experience problems with downloading or viewing mp4 files on Firefox, use Safari or Chrome instead.)

CLICK on video while holding down CONTROL key (CONTROL-CLICK)

Select "Save Video As…"

PC users

• Firefox for PC

Right-click on the video

Select "Save Video As…"

• Chrome

Right-click on the video

Select "Save Video As…"

General technical requirements:

Streaming video on i-Pad or i-Phone requires iOS 6.0 or newer and a High Speed Internet access via Wi-Fi for smooth playback. Install Google Chrome to watch movies instantly on your Android tablet.

Watch Online most common tips:

• Online screening is offered for i-Pad, i-Phone, Mac or PC.
• If Full Screen stops working in Safari or Firefox, simply restart the browser. Affected browsers: Safari 6, Firefox 24-25.
  
• Internet Explorer (PC) introduced support for HTML 5 in version 10. Internet Explorer (IE) 8-9 users should either update to IE10, or install Chrome or Firefox browser (FREE) to watch videos.

Download to Own most common tips:

• If your download speed is too slow, it might mean that your WiFi connections is weak or your Internet provider is throttling your download connection. Use connection elsewhere. Connecting to the Internet via networking Ethernet cable versus WiFi can additionally increase the download speed.
• To download films you will need a Mac or PC computer. You will not be able to download directly on your i-Pad, i-Phone or other mobile phones and tablets. If you would like to watch films on your iPad, you can download the film on your Mac or Windows computer, add the film to your i-Tunes Library and sync your iPad.
• We are updating our most recent films to Full High Definition 1080p. If you are using an older Windows system or an older Mac, your computer might not meet the minimum system requirements to play Full High Definition correctly, in which case we recommend that you download the Standard Definition or High Definition 720p version of the film.
• Once the download starts, you will see a status bar indicating the time remaining until your download is complete. Alternatively you may choose the Downloads menu under Window (Safari) or Tools (Firefox). After the download has started do not pause until it is complete. If you need to stop and pause, you will have to start a new download session by re-selecting the film and re-entering your ticket number.
• It may take up to a few seconds to connect to the server after pressing on the "Click Here to Start Download". Do not keep pressing on the button as you need only one connection. You can see the status of your download usually in the "Downloads" under Tools menu (Firefox) or "Downloads" under Window menu (Safari and Chrome).
• If you need to download the film again or get a message "Access Denied" after pressing on the download link, reselect the film from the pull-down menu and reenter the ticket number to start a new download session.
• If you have a ticket number and need to download the film, go to Download Film Now and select the film from the pull-down menu. (see the picture below)

What are the technical requirements to download a film from this site?

Which application should I use to watch the downloaded film?

Can I download a film on iPad or on iPhone from this site?

Which browser do you recommend for download?

I am having problems using Internet Download Manager on Internet Explorer.

Why my download slows down and stops?

Why my download speed is too slow?

Why do I get a message "Access Denied" after pressing on the download link?

Why do I hear only audio and see no video?

Why don't I hear any audio?

Audio does not play or plays incorrectly on iTunes and QuickTime for Windows

Why do I get a message "Server can't be found"?

How can I open the film on QuickTime Player or iTunes?

I sent an email about your misplaced ticket, but did not receive a reply.

I didn't receive a ticket number to download film.

Can I use a credit card to purchase films?

Q: How do I download a film from this site?

For optimal viewing experience on Mac or PC use Google's Chrome, Firefox 34* and up or Safari browser.

Streaming video on i-Pad or i-Phone requires iOS 6.0 or newer and a High Speed Internet access via Wi-Fi for smooth playback. Install Google Chrome to watch movies instantly on your Android tablet.

* Firefox introduced support  for MP4/H.264 playback in Mac OS X in Firefox 34 and newer. Internet Explorer Introduced support for MP4/H.264 playback in Windows in version 9.

Downloads from this site are not available on iPad, on iPod or other mobile devices and tablets.

Select the film from the catalog and press on the "Download" button (see the picture) to proceed to PayPal secure server.

Once your payment is processed, you will either be redirected to the ticket page automatically after a few seconds, or click on the link Proceed to the Ticket Page (see the picture below) on the PayPal online receipt page.

Press on this link to proceed to the ticket page.

If you closed the PayPal receipt page in your browser before being redirected to the ticket page or misplaced or lost your ticket number, please contact us. If you did not hear from us, check the Spam mailbox on your e-mail account. (As an example, Hotmail free e-mail provider is known to delete incoming e-mails from unrecognized addresses due to their default account settings). If you do not hear from us, contact us using a different e-mail provider.

When you receive your ticket number, go to Download Film Now, click on the pull-down menu, select the film to download and then enter your ticket number when prompted.

Click on the pull-down menu to select the film to download (Javascript should be enabled.)

Q: What are the technical requirements to download a film from this site?

High Speed Internet or broadband connection free of download throttling is required for a successful download. Download time will take longer on the consumer grade DSL. If you want to know your speed specifics, your Internet Service Provider (ISP) can help you determine your download speed, or you can use CNET's Bandwidth Meter.

Make sure that you have enough free disk space available for the download.

Make sure that JavaScript is enabled in your browser.

Q: Which application should I use to watch the downloaded film?

To watch a downloaded movie on your Mac or PC you will need QuickTime Player (Free for Mac or Windows) or iTunes (Free for Mac or Windows).

Windows PC users also were able to watch a downloaded movie on Windows Media Player.

Linux PC users should use either VLC or MPlayer to play the film.

Make sure that the latest version of QuickTime is installed on your computer.

VLC VideoLan Media Player (Mac or PC) recommended for users who have Codec issues (lost video) on QuickTime Player.

Q: Can I download a film on iPad or on iPhone from this site?

No. To download films you will need a Mac or PC computer. You will not be able to download films on your iPad, iPod, iPhone or other mobile devices and tablets. If you would like to watch films on your iPad, you can download the film to your computer, open the film in iTunes, and then synchronize to watch on your iPad.

Q: Which browser do you recommend for download?

For optimal viewing experience on Mac or PC use Google's Chrome, Firefox 34* and up or Safari browser.

Streaming video on i-Pad or i-Phone requires iOS 6.0 or newer and a High Speed Internet access via Wi-Fi for smooth playback. Install Google Chrome to watch movies instantly on your Android tablet.

* Firefox introduced support  for MP4/H.264 playback in Mac OS X in Firefox 34 and newer. Internet Explorer Introduced support for MP4/H.264 playback in Windows in version 9.

Q: I am having problems using Internet Download Manager on Internet Explorer.

If you are using Internet Download Manager, it could interfere with the authenticated download session. Please use your browser directly to handle the download or try a different browser.

Q: Why my download slows down and stops?

You either don't have enough free disk space, have a low bandwidth connection or your download speed is throttled by your ISP. The solution is to use the Internet connection without a bandwidth cap, for example, at most public libraries free of charge. Connecting to the Internet via networking Ethernet cable, can additionally increase the download speed.

Q: Why my download speed is too slow?

High Speed Internet or broadband connection is required for the download.  If you still encounter slow download speed, it is highly likely due to your Internet Service Provider (ISP) throttling the bandwidth or you have a weak WiFi signal.

Q: Why do I get a message "Access Denied" after pressing on the download link?

If you get a message "Access Denied" after pressing on the download link, reselect the film from the pull-down menu and reenter the ticket number to start a new download session.

Q: Why do I hear only audio and see no video?

Most likely you are using either very old Mac and your i-Tunes is not up to date or a PC user with improperly configured QuickTime and i-Tunes. The fastest and easiest solution is to install VLC VideoLan Media Player (FREE) which will play most video formats on Mac or PC. If you still want to fix QuickTime codecs, read instructions from Apple below:

If during playback of the film, you hear only audio and don't see any video, or have other video problems, you will need to update your QuickTime to the latest version.

If that didn't solve the problem, some users opened the film in iTunes by dragging the file over iTunes in the dock (Mac) and opened the film in iTunes. The issue is related to the improper codec settings for QuickTime Player.

Q: Why don't I hear any audio?

Most likely you are using either very old Mac and your i-Tunes is not up to date or a PC user with improperly configured QuickTime and i-Tunes. The fastest and easiest solution is to install VLC VideoLan Media Player (FREE) which will play most video formats on Mac or PC. If you still want to fix QuickTime codecs, read instructions from Apple below:

Please read the Forum on MacWorld about how other people fixed this problem on their computers. Also read general troubleshooting instructions from Apple in the section below. Make sure to update i-Tunes to the latest version, which might solve the issue, before doing more troubleshooting.

Q: Audio does not play or plays incorrectly on iTunes and QuickTime for Windows

The fastest and easiest solution is to install VLC VideoLan Media Player (FREE) which will play most video formats on Mac or PC. If you still want to fix QuickTime codecs, read instructions from Apple below:

If you experience one of the symptoms below, follow the steps in this article to troubleshoot your issue:

• A song or audiobook may play too fast or too slow
• The audio playback may sound scratchy or muffled
• There is no sound when playing
• The playhead does not progress
• Audio and video playback are out of sync

Alternatively, PC users can install VLC Player (Free for Mac or PC) to play QuickTime and many other video formats.

Q: Why do I get a message "Server can't be found"?

(Very rare) If you do not see any images on the page and get message "Server can't be found" while trying to download, it indicates improper Firewall settings on the third-party router, typically Belkin. Use a different Internet Connection, or turn Firewall Off on the router (your computer still will be behind Firewall). Upgrading your router may also solve this problem.

Q: How can I open the film on QuickTime Player or iTunes?

To watch movie on QuickTime Player:

From the File menu, select Open File and choose the downloaded and unarchived movie.

To watch movie on iTunes:

From the File menu, select Add to Library and add the downloaded movie.

If you want to play film on iPod or iPhone, select the downloaded movie in iTunes and in Advanced menu select Create iPod or iPhone version.

To watch a movie on iTunes in full screen:

1. From the iTunes (Mac OS X) or Edit (Windows) menu, select Preferences... .
2. Select Playback.
3. From the drop-down menu next to "Play videos" or "Play movies and TV shows:", select full screen. Then click OK.

While in full screen mode, move the mouse to see the video controls. To exit full screen mode and the vodcast, press the Esc key.

Q: I sent an email about your misplaced ticket, but did not receive a reply.

Please check the Spam box on your email account. On some accounts spam filters might send our reply into Spam box.

Q: I didn't receive a ticket number to download the film.

If you closed your browser before getting the ticket number, you will receive an e-mail confirtaion. The confirmation e-mail is sent to the e-mail address indicated on your PalPal receipt. Make sure to check the e-mail account associated with your PalPal account e-mail address for the ticket number.

Q: Can I use a credit card to purchase films?

Pay online with your PayPal balance, bank account, or credit card. PayPal gives you the flexibility to pay however you like when you shop or send money.